![]() So I have Xbox game pass which comes with EA play for free, but when I try to download an EA game from the Xbox app, I get redirected to the EA app, but instead of showing the install button, it tries to make me pay for the game, and it doesn't show that I am subscribed to EA play on my account either. What do you expect to see? It should show an install button, and say that i have EA play on my profile. What happens when the bug occurs? The Xbox app redirects me to the game page on the EA app, and it tries to make me pay for the game even though I should have EA play. Steps: How can we find the bug ourselves? Try to download an EA game through the Xbox app. How often does the bug occur? Every time (100%) Summarize your bug Xbox game pass didn't give my EA account an EA play subscription despite definitely having the right accounts connected. ![]() When did this happen? (dd.mm.yy hh:mm) 10/07/23 Which client functionality are you experiencing this bug with? Subscription Purchase Xbox Game Pass Subscription Terms: See /subscriptionterms.Error Report ID (learn how to create an Error Report ID in the sticky post) Charges may be increased with at least 30 days notice as described in the Microsoft Store Terms of Sale. To stop being charged, cancel your subscription in your Microsoft account ( /services) or on your Xbox console, before the next invoice date. Plus applicable taxes.Ībout Recurring Billing: By subscribing you are authorising recurring payments made to Microsoft at the intervals you selected, until cancelled. After promotional period, subscription continues to be charged at the then-current regular price (subject to change), unless cancelled. Offers not valid in Russia and Turkey other geographic restrictions may apply. Promotional offers may not be valid for all members and are only available for a limited time. Promotional Offer Terms: **Sign in for your available offers. ![]() Availability of member benefits and Play List titles may vary by platform and territory and may change from time to time. *Conditions, limitations and exclusions may apply. ![]()
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